Customer Service in the US

With the 24 hour customer service lines streamlining efficiency through the use of computer answered calls which almost always have you screaming "NO! CUSTOMER SERVICE!" You may find this website useful. I have often avoided going through the computer because most of the time when you type in your account information it doesn't seem to pass it along, making me wonder, Why?

Here is a link from Paul English of Kayak.com as found from Real Tech News

How to Bypass Most Phone Menus and Get to a Live Operator
April 24, 2006


Here are the secret numbers and tips to bypass 108 IVR phone menus to get to a human.


American Express 800-528-4800 0
ATT Universal 800-950-5114 ###
Bank of America 800-900-9000 1 loan; 2 account; 3 investing; 4 info; or 00 to human
Bank One 877-226-5663 0,0
Capital One Visa 800-867-0904 ignore prompts and invalid entry warnings; press #0 four times
Charles Schwab 800-435-9050 3 then 0
Chase 800-CHASE24 5 pause 1 4